Terms & Conditions | mansion77

By accessing or using the mansion77 platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. These terms constitute a legally binding agreement between you, the user, and the platform operator.

We reserve the right to modify these terms at any time. Your continued use of the website following any updates signifies your acceptance of the revised terms. We encourage users to review this page periodically to stay informed of any changes.

To register an account and use our services, you must be at least 21 years of age. By creating an account, you represent and warrant that you meet this age requirement and possess the full legal capacity to enter into this agreement.

Access to our services may be restricted in certain geographic regions. It is the user's responsibility to ensure that their use of the platform complies with the local laws applicable to Malaysia and their specific place of residence.

When registering, you must provide accurate, current, and complete information. Providing false data may lead to the immediate suspension of your account and forfeiture of any balance.

Verification (KYC) is a mandatory process. We may request identity documents or proof of address at any time, particularly before processing withdrawals, to prevent fraud and ensure platform integrity.

The platform supports various payment categories for funding your account and withdrawing winnings. All financial transactions are processed in MYR (RM).

Limits for deposits and withdrawals, as well as estimated processing times, are displayed within your account settings. These may vary depending on the chosen payment method and the requirements of our partner payment providers.

No withdrawal will be processed until the account has passed the necessary verification checks. We reserve the right to request additional documentation to verify the source of funds.

Promotional offers are designed to enhance the user experience. Each promotion is governed by its own specific set of rules, which will be clearly stated at the time of the offer. You can view current offers on our promotions page.

Wagering Requirements

Most bonuses come with wagering or "playthrough" requirements. This means bonus funds must be bet a certain number of times before they can be converted into withdrawable cash. Bonus funds are tracked in a separate balance from your real money deposits.

While a bonus is active, a limit on the maximum bet per round may apply. Bets exceeding this limit may result in the cancellation of the bonus and any associated winnings.

The outcomes of all games on mansion77 are determined by Random Number Generators (RNG) managed by our game providers. This ensures that every round is independent and based on chance.

To maintain a fair environment, the following activities are strictly forbidden:

• Use of bots, automation, or software to manipulate game outcomes.
• Collusion between players to influence results.
• Arbitrage betting or hedge betting across multiple accounts.
• Intentional chargebacks or fraudulent payment claims.
• Money laundering or using the platform for non-gaming financial transfers.

Detection of such activities will result in the immediate freezing of the account, cancellation of all pending withdrawals, and the permanent ban of the user.

We are committed to providing a safe gaming environment. Users can access several tools to manage their activity, including deposit limits, session reminders, and cool-off periods.

For more detailed tools and guidance on staying in control, please visit our Responsible Gaming page.

All content on this website, including text, graphics, logos, and software, is the property of mansion77 or its partners and is protected by intellectual property laws. Users are granted a limited license to access the site for personal, non-commercial use.

You may not reproduce, distribute, or modify any part of this site without express written permission from the platform operator.

The services provided by mansion77 are offered on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted or error-free, as maintenance or technical issues may occasionally occur.

In the rare event of an obvious clerical error—such as incorrectly displayed odds or an accidental balance credit—we reserve the right to correct the error and adjust the account accordingly.

We reserve the right to suspend or terminate any account if we suspect a breach of these terms, fraudulent activity, or a violation of applicable laws. During an active investigation, account funds may be temporarily frozen.

Upon termination, any remaining legitimate funds (excluding bonus funds) will be handled according to the findings of the investigation and the nature of the breach.

Your privacy is important. We collect and process your personal and transaction data solely for account management, identity verification, and regulatory compliance. We employ industry-standard security measures to protect your information.

For information on how we use tracking technologies and cookies, please refer to our Cookie Policy.

If you have a concern or a dispute, we ask that you first attempt to resolve the matter through our internal support channels. To ensure a quick resolution, please provide your account ID, a detailed description of the issue, and any supporting evidence (such as screenshots).

If the internal process does not lead to a satisfactory conclusion, the matter will be handled according to the platform's standard dispute resolution protocols.

These terms are subject to periodic updates to reflect changes in services or regulatory requirements. All updates will be posted on this page with a revised "Effective Date" at the top.

It is the user's responsibility to check this page regularly to ensure they are complying with the current version of the agreement.

For any questions regarding these Terms & Conditions or to report an issue, please contact our professional support team through the official channels available on our Support page.